Frequently Asked Questions
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Getting started is simple. Complete the New Client Form so I can review your hair history and the result you’re hoping to achieve. From there, I’ll confirm whether your desired service is possible for your hair and share the next steps for booking.
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If you have never booked before, then yes, you are required to fill out a New Client Form.
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Response times are based on current demand and availability. I am typically fully booked 2 months in advance, so if there is no near-term availability within that window, responses will reflect placement on a wait list and cancellation list for earlier openings.
Booking 2–3 months in advance is always recommended to secure your preferred timing and ensures the consultation process can be planned properly based on your hair history, goals, and desired result.
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Once you complete the New Client Form, your submission will be reviewed and you will be contacted with next steps for scheduling. At that time, if you are interested in short-term availability, you will be given the option to be added to the wait list and cancellation list.
Short-term openings are offered in queue order, based on the timing of each submission, with earlier requests prioritized first.
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Pricing across services is varied and dependant on the level of service you require. For example, a Balayage service on short thin hair compared to long thick hair will be less because of the amount of service required.
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You can reach us anytime via our contact page or email.
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I am located in Burnaby, BC, Canada - In the Upper Burnaby area between Capitol Hill and Brentwood.
The address will be sent upon an appointment conformation.